Privacy Policy
This page is maintained by Universe Premiere to explain how we handle personal information.
Last updated: July 24, 2026
Information we collect
We collect contact details you provide (name, email, phone), information about the streaming services and devices you ask us to help with, and standard analytics (pages visited, session duration) to improve the site.
How we use it
To deliver the assistance you request, respond to your questions, process payments, prevent fraud, and improve our services. We never sell your personal information.
Sharing with third parties
We share only what is necessary with payment processors and support-platform vendors. We do not share your data with streaming providers.
Data retention
We retain support records for up to 24 months to help with follow-up sessions. You can request deletion at any time by emailing help@universepremiere.co.
Your rights
You may request access, correction or deletion of your personal information. California residents have additional rights under the CCPA.
Cookies
We use essential cookies for site functionality and optional analytics cookies you can disable at any time from your browser.
Contact
Email privacy questions to help@universepremiere.co.